What I do
What I do
Every engagement is different. Here are the types of work I take on - from quick diagnostics to long-term embedded roles.
Diagnostics & Visibility
01
Business Process Audit
A structured review of how your business actually operates - not how it's supposed to. I map current processes, identify bottlenecks, redundancies and risks, and deliver a clear picture of what needs to change and why.
Deliverable: audit report, process maps, prioritised recommendations
02
Data & Dashboards
If your data lives in spreadsheets, different systems, or nowhere at all - I structure it, connect it and turn it into dashboards that actually help you make decisions. No overengineering, no unnecessary tools.
Deliverable: dashboard, data model, reporting framework
Optimisation & Automation
03
Process Mapping & Optimisation
I document your current state (AS-IS), design the improved state (TO-BE), and give you a practical roadmap to get there. The result is clarity - for your team, your management, and any future system implementation.
Deliverable: AS-IS / TO-BE process maps, gap analysis, implementation plan
04
Automation Requirements
Before you spend on automation, you need to know what to automate and what tool fits your situation. I define the scope, prepare requirements, evaluate options and help you avoid costly mistakes in tool selection.
Deliverable: automation scope, requirements spec, tool shortlist with rationale
IT Projects
05
Requirements Management
I gather, structure and validate business requirements - translating what stakeholders need into clear documentation that developers can actually work with. BRDs, user stories, acceptance criteria, use cases.
Deliverable: BRD, user stories, acceptance criteria, use case diagrams
06
BA on IT Project
An embedded business analyst role for your project - joining your team for the duration of development. I bridge the gap between business and tech, manage scope, run workshops and keep requirements aligned as the project evolves.
Engagement: time-based, project duration
Strategy & Decisions
07
Market Research
Structured research into your market, competitors and customers. Not a generic report - a focused analysis of the questions that matter for your specific decision.
Deliverable: research report, competitive matrix, key findings
Coming soon
08
Feasibility Analysis
Before committing resources to a new product, service or idea - let's find out if it makes sense. I assess market, operational and financial feasibility and give you an honest answer.
Deliverable: feasibility report, go / no-go recommendation
Coming soon